We are pleased to provide a variety of shipping options based on your delivery location and product being purchased.
Most items ship with no additional shipping charges to the 48 contiguous United States for delivery with 5 to 7 days from order placement.
Some of our retailers may take longer to ship your order. When this is the case, the estimated shipping time will be listed on the Product Page.
Additional shipping charges may be incurred based on the product being purchased, the shipping service and delivery address selected at checkout. Purchasing from multiple retailers in one order may result in multiple shipping charges.
Shipment Processing Time
All orders are processed within 1-2 business days unless explicitly listed on the Product Page. In general, orders are not shipped on weekends or US holidays. If our retailers are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Alaska, Hawaii, US Territories & Protectorates, P.O. Boxes, APO/FPO Addresses & International Shipping
Currently, K.Y.M.I does not support the shipment of items to Alaska, Hawaii, US Territories & Protectorates, PO Boxes, APO/FPO and outside of the United States.
Shipment Confirmation & Tracking
A Shipment Confirmation email will be sent once your order has been shipped by a retailer. If you purchased from multiple retailers on a single order, you may receive multiple shipment confirmation emails. Each email will contain your tracking number(s). The tracking number should be active within 24 hours.
Shipment Issues
Lost Shipment
If your shipment tracking shows that your item(s) have been delivered, but you have not received them after 3 days, please notify us at K.Y.M.I Service Team
We will work with the retailer(s) that shipped your item(s) to file the appropriate claims.
Damaged Shipment
If you received your order damaged, please save all packaging materials and damaged goods. Please notify us at K.Y.M.I Service Team.
We will work with the retailer(s) that shipped your item(s) to file the appropriate claims.